Warranty terms -
The warranty is automatically active when the product is delivered to the customer. Airbot's warranty covers major electronic components and motors.
1. 100% original product, 1 year shop guarantee, but battery only 6 months, warranty terms. In some cases, there may be additional fees.
2. If the device is defective / screen broken / device dented / cracked, you must notify us within 24 hours ** accompanied by photos and videos when unpacking the product ** If there is no proof of Information as stated by the shop above. The shop has the right to claim the product/replace the product in any case!!
3. If you enter the wrong address, the shop cannot correct it. Customers must cancel and reorder the product.
4. Product guarantee does not include consumables. Spare parts such as soft brushes, HEPA filters, dust retaining roller wheels, which are consumables and subject to wear and tear, if damaged, must be purchased by yourself.
5. In the event that the product experiences delivery problems or is lost. Please notify us for inspection within 15 days after export. The store cannot check whether it exceeds the specified time. and has the right to provide compensation in all cases
6. Do not accept exchanges or returns of products due to misuse. or orders that are the customer's fault, in any case, if within the warranty period the motherboard accessory is damaged due to customer misuse. Motherboard accessories must be replaced. Customers must pay equipment repair and shipping costs.
7. Further questions/after-sales service Customers can chat with the store.
8. If the customer wants to send the goods for repair. If it is still within the warranty period the Customer is responsible for return shipping costs. If the warranty has expired the Customer is responsible for return shipping costs and repair costs.